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Overview

Grace Hill is the multifamily industry's leading provider of state-of-the-art online education. We're proud to offer high-quality, interactive property management education in our Apartment Management Learning Center. Our courses are available anytime, anywhere there is high-speed Internet access. There is no software to install or CDs to load -- accessing training is as easy as logging on to the 'Net. Say goodbye to the many headaches associated with traveling offsite for education including excessive time, costs, and lost productivity.

Property Management Specific Titles - Our curriculum developers have more than 50 years of hands-on multifamily experience. We understand your business, because property management is our business. All of our courses are written specifically for and about the multifamily industry, and include detailed, real-life examples, scenarios and exercises, as well as full voice-over narration and audio.


Printable Workbooks - All courses include a downloadable workbook and other printable resources so students have easy-to-use job aids in hand long after their online training is complete.


Pre- and Post-Testing - All courses include a 10 question Pre-Test and 30-question Knowledge Challenge to gauge student comprehension. The Knowledge Challenge is different for every student, as each exam is randomly generated from a large database of questions. This preserves the integrity of the exam.


Completion Certificates - Each student who achieves a 70% or greater score on the final "Knowledge Challenge" receives a course completion certificate. Students who achieve a perfect 100% score receive a "Mastery" certificate indicating their perfect score. Certificates may be printed and emailed to a supervisor. Course Completion Certificates are useful for tracking training, and especially for demonstrating your organization's commitment to adherence to Fair Housing and employment laws.


Spanish Titles Available - Several of our most popular titles are also available in Spanish. The Spanish language versions of our courses contain the exact same content as the English language courses, including course workbooks, downloadable resources, and testing. Full voice-over narration has been specially re-recorded using a Spanish-speaking narrator.



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Grace Hill Specializes in the following online training courses
| Quick Quiz - Customer Service (Spanish Version) | Quick Quiz - Leasing (Spanish Version) | Quick Quiz - Leasing Safety (Spanish Version) | Quick Quiz - Maintenance Safety (Spanish Version) | Quick Quiz - Marketing (Spanish Version) | Quick Quiz - Multifamily Financials (Spanish Version) | Quick Quiz - Operations (Spanish Version) | Quick Quiz - Tax Credit (Spanish Version) | Workplace Diversity (Spanish) | Customer Relationship Management | Customer Service as a Competitive Advantage | Drug-Free Workplace | Drug-Free Workplace (Supervisor Version) | Fair Housing | Fair Housing II | Mold Awareness | Preventing Sexual Harassment | Preventing Sexual Harassment (California Supervisor Version) | Preventing Sexual Harassment (Supervisor Version) | Workplace Diversity | Fair Housing for Maintenance | Maintenance for Office Staff | Preparing a Perfect Market Ready Apartment | Preventative Maintenance | Quick Quiz - Plumbing (Spanish Version) | Quick Quiz - Pool & Safety (Spanish Version) | Conflict Resolution | Conflict Resolution (Supervisor Version) | Dealing with Difficult People | Employee Coaching | Employee Motivation | Essential Skills for the New Supervisor | Help Wanted! | Leadership: Profiles in Multifamily Housing | Performance Management | Property Management Financials | Creative Marketing Promotions | Curb Appeal | Marketing Principles for Multifamily Housing | Resident Retention for Todays Savvy Customers | Traffic Generation | Business Etiquette | Time Management | Advanced Leasing | Advanced Telephone Techniques | Follow-Up Techniques | Internet Leasing | Introduction to Social Media | Leasing for a Living | Risk Management I: Associate Safety and Emergency Awareness | Risk Management II: Risk Liability and Crime Awareness | Basic Electrical | Basic HVAC | Basic Plumbing | Bed Bug Awareness | The Impact of Maintenance on Retention | Leadership Development 1: Be the Leader They Want to Follow | Leadership Development 2: Generational Differences | Leadership Development 3: Communication and Motivation | Safety Series: Bloodborne Pathogens | Safety Series: Electrical Hazards and NFPA 70E Overview | Safety Series: Fire Prevention and Safety | Safety Series: Hand and Power Tool Safety | Safety Series: Hazard Communication | Safety Series: Heat Stress | Safety Series: Human Element | Safety Series: Lockout Tagout | Safety Series: OSHA 300 - OSHA Recordkeeping Requirements | Safety Series: Pandemic Influenza | Safety Series: PPE00 - Personal and Protective Equipment Overview | Safety Series: PPE01 - Introduction | Safety Series: PPE02 - Head Protection | Safety Series: PPE03 - Eye and Face Protection | Safety Series: PPE04 - Hand and Arm Protection | Safety Series: PPE05 - Body Protection | Safety Series: PPE06 - Foot Protection | Safety Series: PPE07 - Hearing Conservation | Safety Series: PPE08 - Respiratory Protection | Safety Series: PPE09 - Electrical Protective Devices | Safety Series: PPE10 - Levels of Protection and Protective Gear | Safety Series: Preventing Back Injury | Safety Series: Preventing Slips, Trips and Falls | Safety Series: Safety and You – Supervisors | Safety Series: Safety Orientation |